Free Shipping | Delivery within 2-3 days

2-year warranty

Akcesoria rowerowe i odzież outdoorowa od ROCKBROS – Wysoka jakość i komfort

Help & FAQ

FAQs

Zamówienia

Czy mogę anulować swoje zamówienie?

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.

Co jeśli chcę porozmawiać z kimś z obsługi klienta?

We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.

Wysyłka

Do jakich krajów wysyłacie?

We currently ship to the United States, Canada, Australia and the UK. To inquire about shipping to a different destination, please contact us.

Jak długo potrwa dostawa?

Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).

Returns and refunds

Jak mogę zwrócić produkt?

Produkty należy zwrócić w ciągu 30 dni od otrzymania zamówienia. Zwracany towar musi być w takim samym stanie, w jakim został dostarczony — nienoszony/nieużywany, z metkami i w oryginalnym opakowaniu.

Ile czasu zajmuje zwrot pieniędzy?

Refunds are processed within 7 days from when we receive the item(s).

Still looking for answers?

If you don't find the answer in our FAQ, please send us an email by filling out the form below.