Last updated: January 7, 2026
This Privacy Policy describes how ROCKBROS-PL ("Website" and any variation by case of the personal pronoun "we") collects, uses, and discloses the personal information of a User who visits the website or uses our services from the website or makes a purchase on the website at rockbrossport.pl ("Website") or otherwise communicates with us in connection with the Website (collectively, "Services"). For the purposes of this Privacy Policy, the term "User" means a user of the Services, whether a customer, a website visitor, or other individual whose information we collect in accordance with this Privacy Policy.
Please read this Privacy Policy carefully.
ROCKBROS Poland Store Privacy Policy
1. The personal data controller is ROCKBROS Polska Sp. z o.o., with its registered office at: ul. Logistyczna 2, 69-100 Świecko, Poland.
2. Personal data is processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR).
3. Personal data is processed for the purpose of:
- Order fulfillment,
- Payment processing (including Przelewy24),
- Fulfilling accounting and legal obligations.
4. Data may be transferred to third parties, such as payment operators, accounting firms, and logistics companies.
5. The Customer has the right to access, rectify, erase, or restrict the processing of their data.
6. For matters related to personal data protection, the Customer can contact us via email at: service@rockbrossport.pl
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
Collecting and Using Your Personal Information
To provide the Services, we collect personal information about you from various sources, as described below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses outlined below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information You Directly Provide to Us
Information that you directly submit to us through our Services may include:
- Contact details, such as your name, address, phone number, and email.
- Order information, such as your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information, such as your username, password, security questions, and other information used to secure your account.
- Customer support information, such as the information you choose to include in communications with us, for example, when sending a message through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You may choose not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect through Cookies
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection information, your IP address, and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
We may also obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
- Companies that support our Site and Services, such as Shopify.
- Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) in order to process your payment to fulfill your orders and provide you with products or services you have requested, to perform our contract with you.
- When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Please also see the section below, Third-Party Websites and Links.
How We Use Your Personal Information
- Providing Products and Services. We use your personal information to provide you with the Services, fulfill our contract with you, including processing your payments, fulfilling your orders, sending you notifications related to your account, purchases, returns, exchanges, or other transactions, creating and maintaining your account, and otherwise managing your account, shipping, facilitating returns and exchanges, and enabling other features related to your account. We may also enhance your shopping experience by allowing Shopify to connect your account to other Shopify services you may choose to use. In such cases, Shopify will process your information as described in its Privacy Policy and Consumer Privacy Policy.
- Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, SMS, or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites. If you are a resident of the European Economic Area (EEA), the legal basis for these processing activities is our legitimate interest in selling our products, in accordance with Article 6(1)(f) of the GDPR.
- Security and Fraud Prevention. We use your personal information to detect, investigate, or take action regarding potential fraudulent, illegal, or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your access credentials with anyone, including your username and password. If you believe your account has been compromised, please contact us immediately. If you are a resident of the European Economic Area (EEA), the legal basis for these processing activities is our legitimate interest in ensuring the security of our website for you and other customers, in accordance with Article 6(1)(f) of the GDPR.
- Communication with You and Service Improvement. We use your personal information to provide you with appropriate support and to improve our Services. It is in our legitimate interest to respond to your needs, provide you with effective services, and maintain business relationships with you in accordance with Article 6(1)(f) of the GDPR.
Cookies
Like many websites, our Site uses Cookies. For more information about the Cookies we use to power our store with Shopify, please visit https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and Services (including remembering your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interest to administer, improve, and optimize the Services). We may also permit third parties and service providers to use Cookies on our Site to better tailor services, products, and advertising on our Site and other websites.
Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please be aware that removing or blocking Cookies can negatively impact your user experience and may cause some Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties, such as our advertising partners.
Disclosure of Personal Information
In certain circumstances, we may disclose your personal information to third parties for purposes related to the performance of our contract, for lawful purposes, and for other reasons subject to the provisions of this Privacy Policy. Such circumstances may include sharing personal information with:
- Vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping services).
- Business and marketing partners to provide services and deliver advertisements to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
- When you direct us to disclose, or otherwise consent to our disclosure of, certain information about you to third parties, such as to ship products to you or in connection with your use of social media widgets or login integrations, with your consent.
- Our affiliates or otherwise within our corporate group, in our legitimate interest to run a successful business.
- In connection with a business transaction such as a merger or bankruptcy, to comply with all applicable legal obligations (including to respond to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
We disclose the following categories of personal information and sensitive personal information about users for the purposes outlined above in “How We Collect and Use Your Personal Information” and “How We Disclose Personal Information”:
| Category | Categories of Recipients |
|---|---|
|
|
We do not use or disclose your sensitive personal information without your consent or for the purpose of inferring your characteristics.
With your consent, we share personal information for advertising and marketing activities in the following way.
Third-Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you use these links to visit sites that are not our affiliates / corporate group, you should review their privacy and security policies and other applicable terms. We do not guarantee or accept responsibility for the privacy or security of such sites, including the accuracy, completeness, or reliability of the information found on these sites. Information you post in public or semi-public venues, including information you share on third-party social media platforms, may also be viewable by other users of the Services or those platforms without limitation as to its use by us or by a third party. The inclusion of such links by us does not, in itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
Children's Data
The Services are not intended for use by children, and we do not knowingly collect any personal information about children. If you are a parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details provided below to request its deletion.
As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.
Your Rights
Depending on where you reside, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may only apply in certain circumstances, and, where permitted by law, we may reject your request.
- Right to Know / Access. You may have the right to request access to the personal information we hold about you, including information relating to the ways in which your information is used and shared.
- Right to Deletion. You may have the right to request that we delete the personal information we hold about you.
- Right to Rectification. You may have the right to request that we correct inaccurate personal information we hold about you.
- Right to Data Portability. You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
- Right to Opt Out of Sale, Sharing, or Targeted Advertising. You may have the right to direct us not to “sell” or “share” your personal information or to opt out of the processing of your personal information for purposes considered “targeted advertising,” as those terms are defined in applicable privacy laws. Please note that if you visit the Site with a GPC opt-out preference signal enabled, depending on your location, we will automatically treat that signal as a request to opt-out of the “sale” or “sharing” of information for the device and browser you are using to visit the Site.
- Restriction of Processing. You may request that we stop or restrict our processing of your personal information.
- Withdraw Consent. Where we rely on your consent to process your personal information, you may have the right to withdraw that consent.
- Appeal. If we decline to take action on your request, you may have the right to appeal our decision. To do so, please respond directly to our denial.
- Managing Your Communication Preferences. We may send you promotional emails, and you may opt out of receiving them at any time by using the unsubscribe option displayed in our emails. If you opt out, we may still send you non-promotional emails, such as those about your account or orders.
You may exercise any of these rights, where applicable, as indicated on the Site or by contacting us using the contact details provided below.
We will not discriminate against you for exercising any of these rights. We may need to collect information from you (e.g., email address or account information) to verify your identity before responding to a substantive request. Subject to applicable law, you may designate an authorized agent to make a request on your behalf to exercise your rights. Before accepting such a request from an agent, we will require the agent to provide proof that they have been authorized by you to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required by applicable law.
Complaints
If you have a complaint about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision (by contacting us using the contact details provided below) or to lodge a complaint with your local data protection authority. For a list of data protection authorities in the EEA, please see here.
International Users
Please note that we may transfer, store, and process your personal information outside of your country of residence. Your personal information is also processed by staff and third-party service providers and partners in these countries.
If we transfer your personal information out of Europe, we will rely on recognized data transfer mechanisms, such as the European Commission's Standard Contractual Clauses, or any equivalent documents issued by the relevant competent authority in the UK, unless the data is transferred to a country that has been deemed to provide an adequate level of protection.
Contact
For any questions about our privacy practices or this Privacy Policy, or to exercise any of your rights, please contact us by email at rbppaypal2024@gmail.com, by calling us, or by writing to us at ul. LOGISTYCZNA 2, ŚWIECKO, 69-100, PL.
For the purposes of applicable data protection laws and unless otherwise expressly stated, we are the controller of your personal information.