Free Shipping | Delivery within 2-3 days

2-year warranty

Shipping Policy

1. Shipping costs

Delivery Countries Shipping costs
Poland, Germany, Austria free shipping
Belgium, Bulgaria, Hungary, Ireland, Luxembourg, Netherlands, Slovakia, Slovenia

Orders over 80 EUR: free shipping

Orders under 80 EUR: shipping costs 5.00 EUR

Croatia, Czech Republic, Denmark, Estonia, France, Greece, Italy, Latvia, Lithuania, Monaco, Portugal, Romania, San Marino, Spain, United Kingdom, Finland

Orders over 80 EUR: free shipping

Orders under 80 EUR: shipping costs 10.00 EUR

Cyprus, Malta, Sweden shipping cost 15 EUR
Switzerland, United Kingdom shipping cost 26 EUR
Norway, Iceland, Liechtenstein shipping cost 29 EUR


2. Order Processing and Shipping

  • Processing time: Orders are processed within 1-2 business days of receipt. In the event of holidays or exceptional circumstances, processing time may be extended.
  • Shipping Notification: Once your order ships, we will send a tracking number to the email address provided, allowing you to track the status of your shipment in real time.

3. Delivery time

  • Delivery within Poland: estimated delivery time is 2-3 business days, depending on location.
  • International deliveries: Estimated delivery time is 5-7 business days, depending on destination.
  • Exceptional situations: In case of holidays, natural disasters or customs inspections, delivery times may be longer.

4. Shipping costs to non-EU countries

  • For shipments to Iceland, Liechtenstein, Norway, Switzerland, Great Britain, additional fees may apply (e.g. transfer fees, exchange rate differences, import duties, etc.), which are borne by the customer.

5. Logistics partners

We cooperate with the following logistics partners:

  • DHL Express
  • DPD

6. Damage and loss

  • In the event of damage or loss of your shipment, please contact our customer service team immediately. Depending on the situation, we will provide compensation or re-ship your order.

7. Order tracking

  • During transportation, you can track your order using the tracking number we provide.
  • If you do not receive a tracking number or have any questions, please contact our customer support team.

8. Customs duties and import taxes

  • For international orders, the customer may be required to pay import duties and taxes.
  • Customs and tax policies vary by country and all additional costs are the responsibility of the customer.

9. Emergency Situations and Delays

  • We make every effort to deliver orders on time, but in exceptional circumstances (e.g. natural disasters, pandemic, problems with the transport company) delays may occur.
  • In case of delays, we will inform you and help resolve the issue.

10. Returns and exchanges

  • If you need to return or exchange an item while in transit, please see our returns policy.
  • For more details, please see [ returns policy ].
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